Who We Are
KilimanjaroTravels.com is based in Moshi, Tanzania. The company was founded in 2010, at the foothills of Mount Kilimanjaro. We have extensive experience in organizing tailor-made (custom) safaris to East Africa based on each client’s individual needs, time scale and budget. It was formed to serve the needs of the world wide travel industry specifically those traveling to East Africa. We specialize in private tours/hiking trips to Mount Kilimanjaro, and Mount Meru. We also offer private safari services for the famous parks in the Northern circuit, Serengeti and Ngorongoro. As a tour company, we don’t only limit ourselves to the north of Tanzania, we can also help you plan for beach holidays in Zanzibar and short excursions to less known areas.
Our Mission
We are committed to ensuring that your holiday dreams become a reality. Whilst we are a new amalgamation, our hand selected team has a combined experience of well over 10 years in the African safari industry and international travel arena. We take great care to ensure that we provide our customers with safe, exciting, diverse and memorable adventures. You can have piece of mind in knowing that your complete satisfaction is our number one priority.
KilimanjaroTravels.com is a Tanzanian registered Company and licensed tour operator in Moshi, Tanzania. We offer a diverse range of safaris to all national parks and game reserves in Tanzania. We have adventures to suit everybody. Whether you are after a family safari, a luxury experience, a classic safari, beach break, conservation safari, adventure safari, a flying safari, or a seniors safari we have an itinerary that will interest you. If you would like a more individualized itinerary we are able to custom design one around your wishes. Add to this an exhaustive list of optional activities such as (but not limited to)ballooning, camel safaris, horse riding, fishing safaris, cultural visits to the Masaai and Hadzabe bushmen, Gorilla trekking, walking safaris, and a relaxing beach break in Zanzibar and we give you our personal guarantee that you will have one of the most unforgettable experiences of your life while on safari in Africa.
Why Choose Us?
- We target customers who need to pay for the only service they need. For this case, our prices and services are set to meet exactly what you need. Luxury operators charge prices much higher than ours for things you do not need, while budget operators charge prices lower than ours and leave out things you do need. We are one of the few specialist companies operating on Tours and Safari and Kilimanjaro climbing.
- When you climb with KilimanjaroTravels.com® , you will be climbing with the best crew on Kilimanjaro Climbing in Tanzania. We have built a firm reputation as one of the best on the Kilimanjaro Climbing and Tours and Safari. Our tour guides and mountain guides are over 13 years experience, born and raised on foot of Mt. Kilimanjaro.
- Our local guides are experts on the mountain. Each of our guides is licensed by Kilimanjaro National Park, and have made Kilimanjaro Climbing around 20 times each year, and speaks English fluently.
- Each guide has his own team of assistant guides and camp staff who work together on every climb. This frequent collaboration yields a team dynamic that translates into an unparalleled level of service on the mountain. On all Kilimanjaro trips we keep a ratio of three clients to one guide so every climber receives personal attention and encouragement.
- We believe that safety is the most important aspect of the climbing experience. Our guides have received first aid training from Kilimanjaro National Park prior to their certification and additional training from us on a regular basis. They can recognize the symptoms of serious altitude sickness and organize immediate descent, which is by far the best treatment, when necessary.
- Our guides follow established protocol for handling emergencies on the mountain, including rescue and evacuation procedures. We strive to be a steward of ethical porter treatment, committed to improving the working conditions of the porters in Kilimanjaro. Porters make the trips happen behind the scenes, so their welfare is a priority. Our climbs are staffed with a sufficient number of porters to limit their loads to 25 kg per porter. Our porters are paid one of the highest salaries on the mountain, so they do not depend solely on tips, which can lead to begging, harassment or theft. Every climb departs with an ample food supply so that porters are well fed for the duration of the trip. Tents are examined after every trip and repair any leaks or flaws that would compromise the porters’ shelter. Lastly, our porters have adequate clothing for the harsh mountain climate.
- Many tour operators on Kilimanjaro do not have adequate standards for their porters. Porters have the hardest jobs on the mountain yet are the ones most commonly exploited. Many operators simply do not care about the welfare of their porters, and worse, some intentionally engage in unfair and unethical practices when dealing with porters. Other companies may make claims of ethical treatment of porters, but do not uphold their words. Please select your operator with porter welfare in mind. We will happily put our standard of service and our client satisfaction ratings against any of our competitors. 96% of the operators out there do not even come close, while the others will charge you far higher prices for the same level of service.
Our Guides
Our guides at KilimanjaroTravels.com are hand picked from the leading wildlife colleges in Tanzania . They all possess excellent wildlife knowledge, are language proficient, customer service focused, have sound driving experience and have been first aid trained. Other than English and Swahili, our guides collectively speak over seven languages enabling KilimanjaroTravels.com to effectively communicate with culturally diverse travel groups.
As part of our ongoing commitment to ensuring that our guide’s knowledge is continually evolving, all guides are enrolled in our internal mentoring program and are required to attend compulsory scheduled continuing education programs. Financial support is also offered to all staff to encourage ongoing career development. We do this because we believe that, besides our guests, the guides are the second most important part of every safari.
Our Chefs
Our Chefs
When it comes to food, practice makes perfect and with well over 100 years of shared experience catering for international safari goers from private camping safaris, overland safari group catering, right through to 5 star fine dining lodge cuisine our team of chefs will deliver perfection at every mealtime.
For those travelers with specific dietary preferences or allergies, our chefs have a list of alternate tasty options that can easily be prepared to ensure that even the most discerning food critic or sensitive stomach will be delighted. The only thing our chefs ask is that they are given notice prior to safari so they can adequately prepare.
Junior Chefs & Camp Hands
Knowledge and experience is aparted to the team of junior chefs and camps hands by our senior chefs in our own internal mentoring program. Junior chefs and camp hands are taken under the wing of senior chefs and safari guides.
Our Food Suppliers – Fresh is Best
KilimanzaroTravels.com realizes the importance of delivering consistently good quality catering to our guests whilst on safari so our chefs only purchase fresh meat and produce from carefully selected suppliers locally in Moshi. KilimanzaroTravels.com has selected these suppliers for their reliability, the consistent quality of their meat and produce and of course the variety available.
Our Certification & Insurance
Your safety is our number one priority
Many safari companies currently operate in Tanzania without a Tourism Agent License (TALA). This is a license issued by the Ministry of Natural Resources and Tourism of Tanzania and is only issued to companies that meet the strict operating requirements set out in the Tourism Act. The Act focuses on the safety requirements of a company whilst on safari, professional conduct of the company and its staff in relation to the handling of tourists and whether the company adheres to the rules and regulations of operation in the National Parks ensuring that companies have minimum negative impact on the environment. Companies that fail to qualify for a TALA license cannot legally carry tourists, which means all insurances carried by the company and travel insurance of guests in considered “Null and Void”.
KilimanjaroTravels.com has a current TALA License, all guests are covered by our public liability insurance (AON), all vehicles are comprehensively insured and we have emergency evacuation systems put in place to ensure that we can deal with any emergencies that could arise.
Kilimanjaro Insurance
Trekking to the summit of Kilimanjaro carries with it certain inherent risks. Chief among these is the risk of altitude sickness. It’s a good idea to look into travel insurance before your journey. Make sure your insurance covers trekking up to 6,000 meters, which does not come standard in most travel insurance packages.
Check out the World Nomads calculator for a quick calculation of the cost of travel insurance for your trip to Kilimanjaro.
Responsible Tourism
Kilimanjaro Porters Assistance Project
Your mountain porters are an essential part of every trek up mount kilimanjaro, not just because of the intense physical work they do in carrying all of the equipment and climber luggage, but because of the passion and spirit they bring to your trek, offering constant encouragement and smiles.
KilimanjaroTravels.com values the porters and the entire mountain crew, and is committed to their fair treatment, through our partnership with the Kilimanjaro Porters Assistance Project (KPAP). KPAP is a locally registered NGO, work underneath the International Mountain Explorers Connection (IMEC) Partner for Responsible Travel, a U.S. based organization.
To maintain our partnership, we must adhere to the following:
✅All crew are paid at least the minimum daily wage
✅Porter loads do not exceed 20 kg / 50 lbs.
✅Tipping recommendations are given to all clients and tips are disbursed transparently to the crew
✅Our staff is paid more than the standard compensation on Kilimanjaro. In fact, we are the highest paying mid-range KPAP partner company operating on Mount Kilimanjaro.
✅Porters are provided with three meals per day and drinking water on the mountain
✅Porters are provided comfortable sleeping conditions on the mountain
✅Ill or injured porters are descended and provided with treatment
✅Adhere to all local and national government standards
No plastic
KilimanjaroTravels.com has done away with all one-use plastic on all mountain, safari and day trips. This decision is in line with our commitment to preserve our environment by reducing unnecessary waste.
Kilimanjaro Search and Rescue
Kilimanjaro SAR is the first and only helicopter-based search and rescue company in Tanzania. From Mount Kilimanjaro, Mount Meru or Tanzania’s National Parks, clients can be rescued within minutes in cases of the most serious emergencies, especially those related to acute mountain sickness. In addition to the rescue, SAR runs a High-Altitude Medical Clinic where clients can receive 24-hour care upon descending from the mountain.
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